East Coast people booking into West Coast Events
If you live on the East Coast of Australia, we strongly recommend you DO NOT book into any West Coast events at this time. The West Australian Government has very tight border controls and implements hard borders if there are any cases in your state. If you book into a West Australian event and live on the East Coast and cannot make it due to border restrictions, your money will not be refunded or any credit given unless we can replace your spot. If we do replace your spot, your money will be refunded in full.
Covid 19 policy for all situations other than above
If your event is unable to go ahead due Covid 19 lockdowns, border closures or government restrictions, your event will be rescheduled and you will be automatically booked into that new event. If you cannot make the new date, a credit note will be issued for that event or any One Tribe offering for the next two years. If you are unable to make any new dates during that two-year period, you may request a refund after that time has elapsed.
If your event is on the East Coast of Australia and is able to go ahead but you cannot attend due to border restrictions, you will be given a credit note to be used at any One Tribe event for the next two years. If you are unable to make any new dates during that two-year period, you may request a refund after that time has elapsed.
If you have any questions or concerns, please get in touch by filling in the form below, calling +61 410 524 281 or emailing firstname.lastname@example.org.