Cancellation Policy

Shamanic Training and Give Back Take Back Retreats

Deposits are non-refundable. Refund of balance of payment is generally available 6 weeks prior to the commencement date (see each event for specific dates as this may vary). After this date, no refunds are given. Full refunds are given if we can find a replacement including deposits paid.

Sound Healing

Due to current restrictions, places are limited and therefore we do not offer any refunds. You can gift your ticket to someone if you cannot attend.

Shamanic Clinic Healings

Client Cancellations

You may cancel a shamanic healing session at any time up until 24 hours prior to your appointment time. This is easily done via the original email that was sent to you when you first booked in. You will be entitled to a full refund if this is the case. Please then email clinic@onetribehealing.com.au to arrange for a refund.

Subjecto to the below, if you cancel within the 24-hour period, a cancellation fee of 100% of the booking fee will apply. 50% of all cancellation fees will be donated to our Pay It Forward account giving those in need access to healings. Our shamanic practitioners count on you to be there. The charges cover the time that is lost by the practitioners as bookings are not taken less than 24 hours before a session is to commence so your time slot cannot be filled.

You may cancel your appointment within 24 hours with no penalty if you are experiencing flu-like symptoms or are Covid positive provided your appointment is rescheduled to a later date.

One Tribe Cancellations

There may be times where we will need to cancel your appointment (e.g. the shamanic practitioner is unable to provide your healing, our clinic is required to shut down for reasons beyond our control, etc). Where we can, we will give you at least 48 hours’ notice prior to your appointment time if we need to cancel your appointment. You will be contacted directly by us and given the option to receive a full refund of your booking fee or to reschedule your appointment (either with the same practitioner or another practitioner) at a different time.